Support & Questions
Help Center
Everything you need to know about requirements, licensing, and support for the LapTime ecosystem.
Hardware Requirements
Recommended configurations for the best system performance.
Does LapTime require internet?
Yes. LapTime requires an internet connection for licensing and for all online features.
Server Requirements
- Processor: Core i5 8th Gen or higher
- Memory: 8GB RAM or higher
- Storage: 240GB SSD or higher
- Operating system: Windows 10 Pro or later, Pro edition required
- Network: Gigabit wired network card
- Output: HDMI for an external monitor or TV
Self-Service (Windows)
- Processor: Celeron or higher
- System: Windows 10 or higher
- Memory: 4GB RAM
- Storage: 120GB SSD
- Network: Gigabit wired network card
- Output: HDMI
Self-Service and Grid Draw (Android)
- Device: 10-inch tablet
- System: Android 10 or higher
Front Desk (Windows)
- Processor: Celeron or higher
- System: Windows 10 or higher
- Memory: 4GB RAM
- Storage: 120GB SSD
- Network: Gigabit wired network card
- Output: HDMI
LapTime TV (Desktop and Web Versions)
Desktop version: Requires a computer connected to the network and a TV connected via HDMI.
Web version (New): Does not require a physical connection to a computer. Requires a Smart TV (2023 model year or newer) with Chromium 95 or higher.
Web version (New): Does not require a physical connection to a computer. Requires a Smart TV (2023 model year or newer) with Chromium 95 or higher.